Privacy Policy

This platform (“we,” “our,” or “the Forex trading service”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our trading platform, open an account, or use our financial services.

Information We Collect

We collect personal information necessary for account creation, regulatory compliance, trading activities, and customer support. This may include:

• Full Name
• Residential Address
• Email Address
• Phone Number
• Identification Documents (Passport, ID Card, Driver’s License — for KYC)
• Payment Information (Bank Account, Credit/Debit Card details)
• Trading Account Information (transactions, balances, preferences)

We use cookies to enhance platform functionality and improve the trading experience. To learn more about cookies or how to disable them, you may refer to public resources such as AllAboutCookies.org.

We also collect log data such as IP address, browser type, ISP, referring/exit pages, and time stamps to improve security and system performance.

Behavioral Advertising

We may use your information to deliver personalized marketing content or trading-related advertisements. To understand how targeted advertising works, you may visit the Network Advertising Initiative’s educational page:

NAI – How Online Advertising Works

You may opt out of personalized advertising through the following common industry tools:

• Facebook Ad Preferences
• Google Ads Settings
• Microsoft Privacy Settings

By subscribing to SMS notifications, you agree to receive automated trading alerts, promotions, and market updates. Consent to receive messages is not a condition of using our services.

How We Use Your Information

Your personal information is used to:

• Create and manage your trading account
• Verify your identity and comply with AML/KYC regulations
• Process deposits, withdrawals, and account updates
• Provide customer and technical support
• Ensure trading platform security and detect fraudulent activity

We do not share your information with third parties except where necessary to provide our services (such as payment processors or regulatory compliance partners).

Your email may be used to send account-related notifications (verification emails, transaction confirmations, risk alerts, etc.). You may unsubscribe from marketing communications at any time.

GDPR (For Residents of the EEA)

If you are a resident of the European Economic Area, you have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request data deletion
• Exercise data portability

Your information may be processed outside the EEA, in which case we will take necessary measures to comply with GDPR requirements for cross-border data protection.

CCPA (For Residents of California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know
• Right to Correct or Delete
• Right to Data Portability

You may exercise your rights by contacting us through the channels provided on our platform.

SSL Protection

We use SSL encryption to ensure that all data involving financial transactions, personal identification, and account access remains secure during transmission.

Data Security Commitment

We utilize industry-standard physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure. These measures include access controls, encryption, monitoring tools, and secure data storage protocols.

Children’s Privacy

This platform is not intended for users under the age of 18. We do not knowingly collect information from minors. If such information is discovered, it will be deleted promptly.

Contact Us

How You Can Access or Correct Your Information

You may review and update your personal information by logging into your trading account. If certain information cannot be modified directly, you may request assistance through our platform’s support channels.

Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)